Account Servicing Executive

 

Mirage Works, a multiple international award winning CGI studio based in Kuala Lumpur, Malaysia. We specialized in high-end Digital 3D animation and Film VFX Production.

We are currently seeking a dynamic and results-oriented individual to join our team as a Client Acquisition and Account Servicing Executive. In this role, you will be responsible for acquiring new clients and maintaining strong relationships with existing clients. Effective communication skills, a keen understanding of client needs, and a strategic approach to client acquisition and account servicing will be essential for success in this role.

Job Responsibilities:

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• Develop and implement strategies to acquire new clients
• Build and maintain strong relationships with clients, understanding their needs and objectives
• Regularly communicate with clients to provide updates, address concerns, and gather feedback
• Coordinate with internal teams to ensure the successful execution of client projects and campaigns
• Proactively identify opportunities to upsell or cross-sell additional products/services to existing clients
• Handle any issues or conflicts that arise, working to resolve them in a timely and satisfactory manner

Qualifications and Skills:

• SPM Level or equivalent, Bachelor's degree in a relevant field such as Business, Marketing, or Communications (or equivalent experience)
• Proven experience in client acquisition, account servicing, or sales roles, preferably in a related industry
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple client accounts simultaneously
• Strong organizational and time management skills to prioritize tasks and meet deadlines
• Fresh graduates are welcome to apply.

Job Types: Full-time, Part-time
Part-time hours: 40 per week

Salary: RM2,000.00 - RM3,000.00 per month

Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Puchong: Reliably commute or planning to relocate before starting work (Required)

Experience:

• sales/marketing/account servicing: 1 year (Preferred)

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